White Label
Drupal Maintenance & Client Support

For Digital Agencies and Freelance Professionals. Your clients will never worry about a broken website again.

White Label Drupal Maintenance & Support
Built to Help Scale Your Agency

Our agency and freelance partners are able to focus on new leads and projects in their pipeline by partnering with Drupal Aid to provide a white label solution for their ongoing Drupal maintenance and support needs.

 
   

Drupal Support
Get help when you need it

We're happy to answer your Drupal support questions. We commonly field questions regarding maintaining Drupal, installing themes and modules, resizing/optimizing images, creating website content, website analytics, basic on-page SEO, and much more..

   

Drupal Repairs
We'll fix the problems

We specialize in small fixes and updates, jobs that are too small to interest web agencies but too technical for you. Random error messages? Some Views giving you trouble? Doesn't look good in IE? We'll make any update that's less than 30 minutes*.

   

Drupal Maintenance
Proactive monthly security updates

With our Professional Plan, we take care of your Drupal Core and Contributed module security and code updates without you having to ask. We also scan for bad links, malware, and slow page speeds, as well as provide daily off-site backups.

   

Simple Process
Ask and Receive

Send us your updates and we make the changes for you. Ask us a question and we answer you. Report a problem and we fix it. It's that simple. Don't worry about your website maintenance any more.

   

Easy Pricing Plans
Never pay hourly fees and no long term contracts

There is no limit on how often you can supply us with new content, ask Drupal support questions, or send us problems to fix - we don't charge by the hour. There is never an extra fee or charge.

   

100% Guaranteed
No Risk Trying Us Out

We back our service with a 30 day, 100% money back satisfaction guarantee. If you aren't happy with our service, we will give you a full refund, no questions asked.

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It's time to streamline your agency.
Stress Less and White Label!

At Drupal Aid, we maintain, secure, and manage Drupal websites for freelancers and digital agencies all across the world. By partnering with us, you're trusting your website to a team of hard-working Drupal professionals and support specialists that are ready to help wow your clients and grow your business.

Agency owners know what it's like to be pulled in a million different directions. Let us provide your client websites with things such as proactive maintenance, bug fixes, security updates, and support. You can set your own marked-up pricing to them, we do all the work, your clients are happy, and you get all the credit. It's a win, win, win!

White Label Agency Partner Pricing & Plans

We become your support and maintenance department. You get to take all the credit!

Basic

$ 99/mo

Proactive Maintenance

Same-Day Security Updates

Monthly Module Updates

Sign Up Now  

Can't make up your mind? View our full feature comparison.

 

All Plans Include

Everything your Drupal Website Needs

  • Same-Day Security Updates
  • Monthly Module Updates
  • Monthly Broken Link Scan
  • Monthly Security Scan
  • Monthly Manual Site Check
  • Monthly Speed Test
  • Offline Updating
  • GIT Version Control
  • Detailed Work Notes
  • Testing After All Updates
  • Security Guarantee
  • Hack/Malware/Down Recovery
  • Uptime Monitoring

Compare Plan Features

Here’s what you’ll get with each plan

 

Basic

$ 99/mo

3 Month Minimum

Pro

$ 299/mo

3 Month Minimum
Setup Fee $0 $0
Support for 1 Site    
     
Same-Day Security Updates    
Monthly Module Updates    
Monthly Broken Link Scan    
Monthly Security Scan    
Monthly Manual Site Check    
Monthly Speed Test    
     
Offline Updating    
GIT Version Control    
Detailed Work Notes    
Testing After All Updates    
Security Guarantee    
Hack/Malware/Down Recovery    
Uptime Monitoring    
Daily Offsite Backups    
Free Basic Website Hosting & SSL    
     
Helpdesk Support    
Drupal Repairs & Fixes*    
Drupal Update Tasks*    
     
Average response time n/a 6hrs
  Choose Plan   Choose Plan  

All prices are in USD
* Subject to reasonable use. Small Repair and Update Tasks must be requested one at a time and take no more than 30 minutes, only urgent tasks are completed on weekends.

Still don't know which plan to choose?
Here is a bit more information.

Basic Plan | Just Proactive Maintenance

We ensure your client's website and modules are always up to date with the latest security and code updates.

But we don't stop there. We also regularly scan for broken links, security issues, and speed issues.

We provide Uptime monitoring and even a Security Guarantee so should there be an attack or hacking to your site we will apply a fix to bring it back up ASAP.

We send out a report every month letting you know what we updated and anything that might need attention.

Sign Up Now  

Our Basic plan is a Must-Have for every Drupal site. 


Pro Plan | Proactive Maintenance + Unlimited Support, Repairs, Update Tasks

When you have this Drupal Aid Support plan, you always have a trusted team on-call to squash bugs, repair technical issues, and ask for help, so your sites will run smoothly.

With Unlimited Helpdesk Support, you can always ask support questions about how to do things on your website (Like, how do I do add a new page, how does this work, or why isn't this working…)

We'll happily answer any of your support questions or give you advice if you need it.

With Unlimited Fixes and Repairs, we'll fix error messages, things that are broken or not working, adjust something that doesn't look quite right, or any repair that takes 30 minutes or less.

Some of our clients don't even need to login to their site anymore with our Pro Plan. Do you need a blog article posted, a new product in your shop or store hours updated? If it's an update that takes under 30 minutes to complete, then consider it done!

Unlimited Website Update Tasks can also include updating content, settings, modifying a view or adding a field to a content type, installing a module, moving a button, changing a color of something, or any small task that takes 30 minutes or less.

Sign Up Now  

If you need help managing your site

 

How to Get Started
with Drupal Support & Maintenance

It's Easy to Sign up and get your site Secured, Updated, & Fixed.

Subscribe to a Drupal Support Plan.

Sign up for one of our monthly Drupal support and maintenance plans. Remember, there are no contracts, so you can change your plan or cancel at any time. There is No Risk in trying us out.

Provide your Drupal Site's Details.

As soon as you sign up, you will fill out a website profile form which gives us the necessary information to access your Drupal website so we can start securing it ASAP.

We Onboard, Audit, and Secure It.

Our Drupal experts will clone your site to our internal servers and audit your entire site. With the audit information, we make detailed notes of any special functionality, requirements, or intricacies to be aware of when performing your proactive security and maintenance services. Once the audit notes are complete, our team will immediately scan for any security issues and patch anything that is outstanding.

Drupal White Label Support FAQ

If we don't answer your question here, please contact us

If we can fix it or update it within 30 minutes then it's included. If it's outside that then we would consider it out of scope and refer it back to you.

When a new request comes in, we'll first determine if it's in scope of the customer's support plan. If it is, then we take care of it. If it's not, we'll let you know and provide an hourly estimate for getting it done.

We will support a reasonable number of requests per client. We expect people to be fair and we'll let you know if any of your clients aren't being reasonable.

Yes, if it's an issue relating to maintenance then we will do it as part of the basic plan. If there are any aspects that you don't want done we can have special rules for you and your clients.

This is up to you. Most Drupal website owners would consider it reasonable to pay at least twice what our rates are for access to same-day security updates, unlimited support and fixes, and website tasks.

What Clients
Say About Us

quote

You guys are fast! I am so pleased with your work on the website. You are professional and efficient and I cannot tell you how much I appreciate it.

Colleen B.

Non Profit Drupal 7

quote

Thank you @Drupal Aid for coming to my rescue and fixing my site so quickly! Fantastic customer service!!!

Nancy T.

Non Profit Drupal 8

We Are Drupal Aid
Your Drupal Support Team

We help digital agencies manage Drupal clients for long-term success. You get access to the world's best Drupal developers for maintenance, support, & small jobs.

   

We're Passionate about Every Site
Doing the work we love to do

Drupal Aid is a customer-focused team of Drupal support specialists that provide quality care so your clients remain happy customers for life.

   

We're Drupal Professionals
We've been working with Drupal for over 10 years

From SASS to CSS, to content types, to Views and Panels, we work within every facet of Drupal.

   

We're Willing and Able
Available When You Need Us

It's simple to create a ticket by sending a quick email to our support email address.

   

We're Experienced
Pittsburgh Based, in business 17 years

Drupal Aid is a service provided by 2440 Media (2440media.com), a Pittsburgh-based web design firm started in 2002.

Ready to Sign Up Your Drupal Site?

It's time to get your Drupal site Secured, Updated, & Fixed

See Our Support Plans