White Label Drupal Maintenance
What Smart Agencies Outsource
Outsource your entire maintenance burden - security updates, module updates, testing, monitoring, and support. We do the work, you keep the client, mark up the service, and your developers never touch another patch..
Security Updates
Hours not days
When security updates drop, agencies using us are patched within hours. Others are still reading the advisories. Same-day security means your clients never see compromised sites and you never explain breaches.
Monthly Updates
Tested before live
Module updates break sites when done carelessly. We test everything on staging first. Your developers skip the 20+ hours of monthly update testing. Agencies using us avoid those midnight rollbacks.
Complete Maintenance
Proactive monthly core & module updates
Security, modules, backups, monitoring, performance checks. The full maintenance stack that eats 30+ hours monthly. Smart agencies outsource all of it. Mark it up 3-5x. Keep developers on billable work.
White Label Service
Your clients never know
Everything branded as yours. Reports only go to you. We're invisible. We can adapt to your Git workflow, CI/CD pipeline, and deployment processes. You keep the relationship, the credit, and the markup.
Predictable Costs
No hourly surprises
Fixed monthly pricing you can mark up however you want. One developer hour costs more than our monthly plan. The math is obvious. Agencies that figured this out are more profitable.
Zero Risk Trial
30 days to see the difference
Try us for 30 days. If we don't save you time and headaches, full refund. Most agencies know within the first security update. The smart ones discovered us years ago.
Stop Using Developers for Maintenance.
It's Expensive and They Hate It
Your senior developer costs $150/hour. Monthly maintenance takes ~10 hours. That's $1,500 in lost billable time. Our plan costs $99. Agencies that can do math outsource to us.
Security patches interrupt sprints. Module updates break sites. Small fixes destroy focus. Every maintenance task is money left on the table. The agencies growing fastest figured this out. They mark up our service, keep developers building, and their clients stay happy. You're doing it wrong if developers touch maintenance.
White Label Agency Partner Pricing & Plans
We become your support and maintenance department. You get to take all the credit!
Standard
$ 199/mo
Proactive & Support
Everything in Basic Plan plus:
Daily Offsite Backups
Free Website Hosting (Optional)
Unlimited Helpdesk Support
Unlimited Website Repairs*
Pro
$ 299/mo
Proactive & Updating
Everything in Basic and Standard Plans plus:
Unlimited Website Tasks*
Have a Drupal 7 website? View our Drupal 7 Long Term Support plans.
Still can't make your mind up? View our full feature comparison.
All Plans Include
Everything your Drupal Website Needs
Compare Plan Features
Here’s what you’ll get with each plan
Basic$ 99/mo3 Month Minimum | Standard$ 199/mo3 Month Minimum | Pro$ 299/mo3 Month Minimum | |
|---|---|---|---|
| Setup Fee | $0 | $0 | $0 |
| Support for 1 Site | |||
| Same-Day Security Updates | |||
| Monthly Module Updates | |||
| Monthly Broken Link Scan | |||
| Monthly Security Scan | |||
| Monthly Manual Site Check | |||
| Monthly Speed Test | |||
| Offline Updating | |||
| GIT Version Control | |||
| Detailed Work Notes | |||
| Testing After All Updates | |||
| Security Guarantee | |||
| Hack/Malware/Down Recovery | |||
| Uptime Monitoring | |||
| Daily Offsite Backups | |||
| Free Basic Website Hosting & SSL (Optional) | |||
| Anti-Spam Protection (Optional) | |||
| Spam Firewall Protection (Optional) | |||
| Helpdesk Support | |||
| Drupal Repairs & Fixes* | |||
| Drupal Update Tasks* | |||
| Average response time | 24hrs | 12hrs | 8hrs |
| Choose Plan | Choose Plan | Choose Plan |
All prices are in USD
* Subject to reasonable use. Small Repair and Update Tasks must be requested one at a time and take no more than 30 minutes, only urgent tasks are completed on weekends.
Still don't know which plan to choose?
Here is a bit more information.
Basic Plan | Just Proactive Maintenance
We ensure your website and modules are always up to date with the latest security and code updates.
But we don't stop there. We also regularly scan for broken links, security issues, speed issues, and uptime.
We even a Security Guarantee so should there be an attack or hacking to your site we will apply a fix to bring it back up ASAP.
We send out a report every month letting you know what we updated and anything that might need attention.
Our Basic plan is a Must-Have for every Drupal site.
Standard Plan | Proactive Maintenance + Unlimited Support and Repairs
When you have this Drupal Aid Support plan, you always have a trusted team on-call to squash bugs, repair technical issues, and ask for help, so your sites will run smoothly.
With Unlimited Helpdesk Support, you can always ask support questions about how to do things on your website (Like, how do I do add a new page, how does this work, or why isn't this working…)
We'll happily answer any of your support questions or give you advice if you need it.
With Unlimited Fixes and Repairs, we'll fix error messages, things that are broken or not working, adjust something that doesn't look quite right, or any repair that takes 30 minutes or less.
If you need to cry for help.
Pro Plan | Proactive Maintenance + Unlimited Support, Repairs, Update Tasks
Some of our clients don't even need to login to their site anymore with our Pro Plan. Do you need a blog article posted, a new product in your shop or store hours updated? If it's an update that takes under 30 minutes to complete, then consider it done!
Unlimited Website Update Tasks can also include updating content, settings, modifying a view or adding a field to a content type, installing a module, moving a button, changing a color of something, or any small task that takes 30 minutes or less.
If you need help managing your site
How to Get Started
with Drupal Website Support & Maintenance
It's Easy to Sign up and get your website Secured, Updated, & Fixed.
Subscribe to a Drupal Website Support Plan.
Sign up for one of our monthly Drupal website support and maintenance plans. Remember, there are no contracts, so you can change your plan or cancel at any time. There is No Risk in trying us out.
Provide your Drupal Website's Details.
As soon as you sign up, you will fill out a website profile form which gives us the necessary information to access your Drupal website so we can start securing it ASAP.
We Onboard, Audit, and Secure It.
Our Drupal experts will clone your website to our internal servers and audit your entire website. With the audit information, we make detailed notes of any special functionality, requirements, or intricacies to be aware of when performing your proactive security and maintenance services. Once the audit notes are complete, our team will immediately scan for any security issues and patch anything that is outstanding. We'll update Drupal core and any contributed modules, and stay on top of any security advisories for Drupal as they arise.
Drupal White Label Support FAQ
If we don't answer your question here, please contact us
Our Pro Plan covers quick fixes and updates that can be completed within 30 minutes. This includes minor bug fixes, content updates, simple configuration changes, and basic troubleshooting.
For larger tasks that exceed this timeframe, we'll provide you with a detailed estimate and timeline. This ensures transparency and helps you decide whether to proceed with the work or handle it internally.
We provide unlimited support requests within the scope of your plan. However, we expect reasonable usage patterns from your clients. If we notice unusually high request volumes from specific clients, we'll discuss this with you to ensure the service remains sustainable for all parties.
Yes, our maintenance plan covers all essential website maintenance tasks including:
- Regular database and file backups
- Drupal core security updates and patches
- Module and theme updates
- Security monitoring and vulnerability assessments
If you prefer to handle certain aspects internally, we can customize the plan to exclude specific services.
No. We adapt to your process. Custom CI/CD? Special Git requirements? JIRA tickets? Staging-only deployments? We work within your existing infrastructure. You keep your workflow, we handle maintenance your way.
No, you remain the primary point of contact with your clients. We recommend you review incoming requests and forward them to us with any additional context or requirements.
All communications, notifications, and maintenance reports are sent directly to you. You can then present this information to your clients in your preferred format and branding.
We also offer two alternative workflow options:
- A dedicated support email address that automatically forwards requests to both teams
- Integration with your existing ticketing system where we operate as part of your team
You have complete control over how you present our services to your clients. You can position it as:
- A partnership with expert Drupal developers who provide ongoing maintenance and support
- An extension of your internal development team
- A specialized service you offer to ensure their websites remain secure and up-to-date
We provide you with all the technical details and reports you need to communicate effectively with your clients.
Pricing is entirely up to you and should reflect the value you're providing. Most agencies charge 2-3x our rates, which clients find reasonable for:
- Same-day security updates and patches
- Unlimited support and quick fixes
- Ongoing maintenance and monitoring
- Professional expertise and reliability
We can help you develop pricing strategies that work for your market and client base.
Yes. Start with one site, see how we work, then add more. Most agencies add their entire portfolio within 60 days once they see the time savings. No volume requirements. Scale at your pace.
What Clients
Say About Us
You guys are fast! I am so pleased with your work on the website. You are professional and efficient and I cannot tell you how much I appreciate it.
Colleen B.
Non Profit Drupal 7
Thank you @Drupal Aid for coming to my rescue and fixing my site so quickly! Fantastic customer service!!!
Nancy T.
Non Profit Drupal 8
We Are Drupal Aid
Your Drupal Support Team
We help digital agencies manage Drupal clients for long-term success. You get access to the world's best Drupal developers for maintenance, support, & small jobs.
10+ Years Experience
200+ sites maintained
We've handled thousands of security updates and module patches. Your clients get enterprise-level maintenance without you hiring more staff.
Drupal Specialists
Not generalists
We only do Drupal. Every day. While others juggle platforms, we've mastered one. That's why we patch faster and break less.
Same-Day Response
Not next week
Security updates within hours. Support tickets same day. While others queue requests, we're already done.
Proven Process
Battle-tested approach
Over 10 years in business. Our maintenance process is refined through thousands of updates. Agencies can't replicate this efficiency internally.
Ready to Work Smarter?
Agencies using us handle 3x more sites, with the same team. Join them.
See How Much You'll Save